Preamble

The SHUTTLEBRIDGE Code of Ethics fits with the Group's operating values and the SHUTTLEBRIDGE Spirit.

The SHUTTLEBRIDGE Spirit's main elements are:

1. Two-way loyalty of staff to management and management to staff.
   
2. Commitment to quality service - going the extra mile.
   
3. The valuing of people - the SHUTTLEBRIDGE family feeling - of enjoying each other's company beyond the confines of work.
4. The building of relationships with customers and suppliers through long-term commitments and face-to-face contacts.

This Code of Ethics reflects these values and acts to preserve them.

The Code addresses five core domains:

1. Global Corporate Ethics
   
2. SHUTTLEBRIDGE staff
   
3. SHUTTLEBRIDGE customers
   
4. SHUTTLEBRIDGE suppliers
5. The wider SHUTTLEBRIDGE community and environment

Global Corporate Ethics:

1. The SHUTTLEBRIDGE Group respects and abides by the laws of the countries in which it operates.
2. The SHUTTLEBRIDGE Group respects and supports the cultural practices of the citizens of the countries in which it operates, be they staff, customers, suppliers, officials or ordinary members of the public.
3. The SHUTTLEBRIDGE Group values highly the diversity of its staff and their willingness and capacity to work together to achieve common goals.
4. The SHUTTLEBRIDGE Group provides a work environment free of discrimination and harassment based on age, ancestry, color, marital status, medical condition, mental disability, physical disability (including persons infected with the HIV virus or persons with AIDS), national origin, race, religion, sex, sexual orientation or veteran status.

SHUTTLEBRIDGE Staff:

1. Staff at all levels of the Group work together cooperatively in a spirit of trust built on honest communication, fairness, and an equitable distribution of rewards.
   
2. Healthy competition and clear communication are valued and supported in all SHUTTLEBRIDGE companies.
   
3. Staff members do not seek to gain advantage over each other by devious means such as uttering falsehoods and indulging in malicious gossip.
   
4. Staff members respect the property of SHUTTLEBRIDGE and of their colleagues.
   
5. Managers ensure that all staff members are trained appropriately for their jobs and that health and safety standards are given priority in the workplace.
   
6. Managers support the honest endeavours of all staff to improve themselves.
7. Managers recognise that staff members are connected to families and that the well-being of the family has an impact on the ability of a staff member to work effectively.

SHUTTLEBRIDGE Customers:

1. SHUTTLEBRIDGE managers and staff do all within their power to meet the needs of customers and exceed their expectations.
   
2. SHUTTLEBRIDGE managers and staff deal honestly with customers.
   
3. SHUTTLEBRIDGE managers and staff will commit no crime at the behest of customers.
4. SHUTTLEBRIDGE managers and staff seek to create long-term, face-to-face relationships with customers whenever possible.

SHUTTLEBRIDGE Suppliers:

1. SHUTTLEBRIDGE values long term relationships with suppliers.
   
2. SHUTTLEBRIDGE values and supports suppliers who refuse to use bribery or corrupt practices to win SHUTTLEBRIDGE business.
3. SHUTTLEBRIDGE managers are vigorously opposed to SHUTTLEBRIDGE staff members in positions of responsibility taking bribes or receiving other informal inducements in return for giving business to a SHUTTLEBRIDGE supplier.

SHUTTLEBRIDGE Environment:

1. 1. The SHUTTLEBRIDGE Group is committed to creating a healthy work environment for all staff.
   2. SHUTTLEBRIDGE companies are committed over the long term to creating a more sustainable environment through the development of effective recycling and waste management policies and practices.